Sign in to iCloud
MULEY uses your iCloud account for private league sync.
M U L E Y← Back homeMULEY SUPPORT
Stuck?
Let’s kick it loose.
Start with the quick fixes below. If MULEY is still being stubborn, send us a note and include your iPhone model, iOS version, and what you expected to happen.
Email support ↗
QUICK CHECK
Three things fix most league problems.
Update the app
Open the App Store or TestFlight and install the newest MULEY build available there.
Try the code again
Paste both words; MULEY will restore a missing dash.
FREQUENTLY ASKED
Answers without a ticket number.
Why can’t I create or join a league?
MULEY leagues require iCloud Drive and a signed-in iCloud account. Open iOS Settings, tap your name, choose iCloud, and confirm iCloud Drive is on. Then return to MULEY and try again.
A league code does not work
Codes use two words separated by a dash, such as STILL-SLEEP. MULEY accepts pasted codes even when Messages removes the dash, but verify both words with the league owner. The league must have been created by a current App Store or TestFlight build.
League results are not updating
Confirm both players have an internet connection and are signed into iCloud. Pull to refresh the League screen or reopen MULEY. CloudKit sync can occasionally take a short moment.
Can App Store and TestFlight players share a league?
Yes. Both builds use MULEY’s production iCloud leagues, so completed results and standings sync across versions. Install TestFlight over the existing app instead of deleting MULEY first, and stay signed into the same iCloud account.
I am not getting alerts
In MULEY, open You → Notifications and turn on the alert type you want. If Fix alerts appears, tap it. Also check Settings → Notifications → MULEY and allow notifications.
How do I leave or remove a league?
Open the League tab, switch to the league, and open its options menu. Members can leave; the owner can remove a league after confirming. This does not erase other players’ completed daily games.
What does winning mean?
A win is friendly bragging rights inside your league. MULEY does not award cash, prizes, credits, or anything of monetary value, and there is no wagering.
How do I report a crash?
Email support@muley.app with what you were doing immediately before the crash. If you use TestFlight, you can also open MULEY there and tap Send Beta Feedback. A screenshot is extremely helpful.
STILL NOT BEHAVING?
We’ll take a look.
Email a screenshot plus a short description. If you use TestFlight, its feedback form includes useful device details.